Trauma-Informed Care Foundations: Building Safe, Resilient Environments for Staff & Clients
This training was presented on
October 1, 2025
REPLAY & RESOURCES:
Note: Training certificates are only available following live trainings or completion of self-paced courses. A certificate will not be provided for review of these materials.
- Recording
- Presentation Slides (1/page)
- Presentation Slides (3/page)
- Participant Guide
To get the most out of this pre-recorded webinar and accompanying resources when planning professional development for yourself or your team, review our brief Replay Guide for this training.
TRAINING DETAILS:
During this two-hour webinar, participants will explore the foundations of trauma-informed care and how they can be applied across a variety of child- and family-serving settings. The presentation will define trauma and trauma-informed care, explain how trauma impacts both clients and staff, and introduce the six guiding principles that shape a trauma-informed approach.
Participants will learn how to foster safety, trust, and empowerment—both in direct service and within their organizational culture. Key topics will include creating a safe and supportive environment for staff and clients, integrating practices that strengthen psychological safety, and addressing secondary traumatic stress at both the individual and organizational levels. The session will also highlight the importance of culture and climate in sustaining trauma-informed practices over time, with strategies for building resilience and consistency across teams.
Throughout the session, attendees will be encouraged to reflect on their own role in this work, identify small but meaningful changes they can make, and consider how everyday actions—no matter their position—can contribute to a healthier, more supportive, and trauma-responsive environment.
Participants will be able to:
- Identify the six guiding principles of trauma-informed care and name at least two ways each principle can be applied in child- and family-serving settings
- List at least three strategies for creating a safe and supportive environment for both staff and clients within an organizational culture
- Explain the difference between primary trauma, secondary traumatic stress, and burnout, and identify at least two interventions to address secondary traumatic stress at the individual and organizational levels
- Select at least three practical actions they can personally implement within their role to strengthen trauma-informed practices and promote resilience in their work setting
Who should attend: All staff of family resource centers (FRCs), child abuse prevention councils (CAPCs), community-based organizations, and other child- and family-serving systems.
IMPORTANT TRAINING INFORMATION:
- This is a webinar-style training. This means that you will not be on camera and will not be able to see other learners. This training will not include breakout rooms. Opportunities to interact with the presenter(s) and other participants will be included.
- This training will be recorded. The recording will be available to registered learners within 2 days of the training.
- California privacy laws mandate consent for recording conversations using AI applications. To ensure a respectful and secure learning environment for all participants, AI assistants are not allowed in CalTrin training. We value an accessible learning environment. If you require an accommodation to support your learning, please email us at least three business days before the training.
- By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.
MEET THE SPEAKER
Lisa Conradi, Psy.D. is the President and Founder of Lisa Conradi, LLC (formerly Trauma-Informed Innovations) and the former Executive Director of the Chadwick Center for Children and Families at Rady Children’s Hospital–San Diego. Over the past twenty years, Dr. Conradi has been a leader in the field of child trauma and has supported local and state service systems in their efforts to become more trauma-informed.
Through Lisa Conradi, LLC, she now partners with individuals and organizations to cultivate leadership practices rooted in resilience, compassion, and nervous system awareness. Her work helps leaders and teams navigate moral distress, burnout, and organizational change while centering well-being and equity. She is also the creator of #MyPeacein50, a yearlong invitation to explore what it means to reclaim peace in a turbulent world.
Dr. Conradi has authored and co-authored numerous publications on trauma screening and assessment, trauma-informed systems, and innovative approaches to improving services for children and families impacted by trauma. She is a licensed clinical psychologist with training in multiple evidence-based, trauma-focused treatment practices and is a sought-after speaker and consultant on trauma-informed leadership and systems transformation.
