Be Well. Do Well. Stay Awhile: A Practical Approach to Workplace Resiliency

Human services organizations are in an unprecedented time of burnout, turnover, and challenges in recruiting and retaining staff at every level. To support workforce resilience, the Kempe Center developed an evidence-informed framework and strategies to build a positive work culture that helps to retain an engaged workforce. This organizational intervention was designed to impact the three drivers of workforce resilience: leadership, workplace culture, and simple behaviors individual staff can practice to support their personal resilience. 

To foster resilience, we must first create the conditions in which resilience can occur. Leadership is ultimately responsible for creating these conditions. Our intervention supports the leadership team to develop the vision, commitment, communication, and planning that allows organizations to move resilience training from well-being programs to longer-term initiatives that define and build the cultures we need in our organizations for resilience to persist. This is just what is needed now, and as we move our workplaces forward towards being organizations where people want to work.

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