Trauma-Informed Leadership in Turbulent Times: Building Resilient Teams through Compassion & Accountability
This training was presented on
November 20, 2025

REPLAY & RESOURCES:
Note: Training certificates are only available following live trainings or completion of self-paced courses. A certificate will not be provided for review of these materials.
Presentation Slides (1/page)
Presentation Slides (3/page)
TRAINING DETAILS:
Over the last decade, trauma-informed care has gained widespread attention across service systems such as child welfare, mental health, juvenile justice, and beyond. Historically, these practices have focused on supporting organizations and staff in providing trauma-informed services to the clients they serve. Yet, in light of recent national and global challenges, it is clear that leaders themselves need a trauma-informed approach to sustain their teams, navigate moral distress, and lead with clarity in turbulent times.
This interactive webinar introduces a comprehensive trauma-informed leadership framework that integrates lessons from organizational science, implementation research, and the lived realities of today’s workforce. Participants will explore the seven core practices of trauma-informed leadership—Boundary setting, Reliability, Empathy, Accountability, Transparency, Cultural Humility, and Understanding Errors—and how these principles can be applied to both daily decision-making and long-term organizational change.
The session will provide leaders with:
- Concrete strategies to cultivate resilience and psychological safety in their teams.
- Tools for balancing compassion with accountability, so that care and high standards can coexist.
- Approaches for addressing moral distress and systemic stressors without burning out.
- Practical ways to integrate trauma-informed principles into supervision, communication, and organizational culture.
Designed for leaders across services and systems, this training emphasizes that trauma-informed leadership is not simply about client care—it is about how leaders model peace, purpose, and presence in every layer of organizational life.
After this webinar, participants will be able to:
- Define the seven core practices of trauma-informed leadership and describe how they apply to leading teams in high-stress environments
- Apply at least three practical strategies to balance compassionate leadership with accountability, including ways to address moral distress, sustain workforce well-being, and create conditions for resilience and psychological safety
- Develop an action plan for integrating trauma-informed leadership principles into daily supervision, communication, and organizational culture to strengthen staff engagement and system-wide impact
Who should attend: Staff in leadership roles at family resource centers (FRCs), Child Abuse Prevention Councils (CAPCs), community-based organizations, and other child- and family-serving systems.
IMPORTANT TRAINING INFORMATION:
- This is a webinar-style training. This means that you will not be on camera and will not be able to see other learners. This training will not include breakout rooms. Opportunities to interact with the presenter(s) and other participants will be included.
- This training will be recorded. The recording will be available to registered learners within 2 days of the training.
- California privacy laws mandate consent for recording conversations using AI applications. To ensure a respectful and secure learning environment for all participants, AI assistants are not allowed in CalTrin training. We value an accessible learning environment. If you require an accommodation to support your learning, please email us at least three business days before the training.
- By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.
MEET THE SPEAKER
Lisa Conradi, Psy.D. is the President and Founder of Lisa Conradi, LLC (formerly Trauma-Informed Innovations) and the former Executive Director of the Chadwick Center for Children and Families at Rady Children’s Hospital–San Diego. Over the past twenty years, Dr. Conradi has been a leader in the field of child trauma and has supported local and state service systems in their efforts to become more trauma-informed.
Through Lisa Conradi, LLC, she now partners with individuals and organizations to cultivate leadership practices rooted in resilience, compassion, and nervous system awareness. Her work helps leaders and teams navigate moral distress, burnout, and organizational change while centering well-being and equity. She is also the creator of #MyPeacein50, a yearlong invitation to explore what it means to reclaim peace in a turbulent world.
Dr. Conradi has authored and co-authored numerous publications on trauma screening and assessment, trauma-informed systems, and innovative approaches to improving services for children and families impacted by trauma. She is a licensed clinical psychologist with training in multiple evidence-based, trauma-focused treatment practices and is a sought-after speaker and consultant on trauma-informed leadership and systems transformation.
