REPLAY & RESOURCES: 

Click the button below to access the training materials and supplemental resources. Note: You will need to log in to your CalTrin account to access the training materials. You can create a free account here. Training certificates are only available following live trainings or completion of self-paced courses. A certificate will not be provided for review of these materials.

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TRAINING DETAILS:

How can you prevent conflict before it begins? Are there external factors contributing to the conflict? This webinar will provide you with tools for effective conflict resolution and teach you how to manage your emotions. By doing so, you can foster a strong team environment with fewer obstacles to achieving your business goals.

As you learn these techniques, remember that resolving conflict is challenging. However, the methods we use can significantly influence our future interactions. By developing empathy and emotional intelligence skills, we can enhance our conflict resolution abilities and create healthier workspaces for ourselves and our colleagues.

Participants will:

• Learn the necessary tools to help resolve conflict.
• Learn how to control emotions in the “heat of the moment” during a conflict.
• Find out how pre-conceived judgments can stop conflict before it begins.
• Master how to manage the conflict we have within ourselves and how that impacts those around us.
• Practice proper work-life balance and self-care to help reduce conflict in the workplace.

Learn more about this great learning opportunity by watching our promotional video.

Who should attend: Managers and leaders at family resource centers (FRCs), child abuse prevention councils (CAPCs), community-based organizations, and other child- and family-serving systems.

IMPORTANT REGISTRATION INFORMATION:

• This is an interactive training. Please be prepared to participate in activities such as group discussions, breakout rooms, and/or demonstrations. Your training experience will be best with the use of a webcam, audio, and a training environment conducive to active participation.
• This training will be recorded. The recording will be available to registered learners within 2 days of the training.
• This is a small-group training. Spaces are limited, and there may be a waiting list. Preference will be given to applicants from California. All applicants will be contacted by the week of September 29, 2025.
• CalTrin “No Show” Policy. CalTrin workshops often have limited spaces and waiting lists. Due to the cost of training and time associated with planning each CalTrin workshop, confirmed participants are expected to attend for the full duration. Confirmed participants who do not attend training and do not contact CalTrin in advance may not be selected for future application-based workshops.
• California privacy laws mandate consent for recording conversations using AI applications. To ensure a respectful and secure learning environment for all participants, AI assistants are not allowed in CalTrin training. We value an accessible learning environment. If you require an accommodation to support your learning, please email us at least three business days before the training.
• By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.

Pre-Work:

• Self-Reflection Assignment: This short assignment is designed to help you reflect on how you currently handle conflict and prepare for our upcoming workshop. It should take about 10 to 15 minutes to complete. Your answers are just for your own reflection. You are welcome to share during the session if you feel comfortable, but there is no pressure to do so.