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Performance Management


This training was presented on
January 30, 2024






The materials and resources from this workshop were available only to attendees. If you have questions or you’d like to be added to the waitlist for the next time this workshop will be offered, please contact CalTrin.



Get comfortable with managing your team’s performance. Effective managers encourage team members to be accountable for performance results and outcomes. Learn how to incorporate engagement and accountability into managerial evaluations to develop your team. Performance Management begins with quality onboarding and continues through performance reviews and potential disciplinary actions.


Learners will:

  • Define performance management
  • Recognize the steps of the Progressive Discipline Process
  • Explore personnel law and how to avoid litigation, and gain resources for staying up to date
  • Describe the steps in documenting a performance situation
  • Develop next steps to anchor learning & implement change

Who should attend:
Staff in leadership roles and/or emerging leaders in family resource center (FRCs), child abuse prevention councils (CAPCs), community-based organizations, and other child- and family-serving systems.



  • This is an interactive training. Please be prepared to participate in activities such as group discussion, break out rooms, and/or demonstration. Your training experience will be best with the use of a web cam, audio, and a training environment conducive to active participation.
  • This training will NOT be recorded.
  • This is a small-group training. Spaces are limited space and there may be a waiting list. Preference will be given to applicants from California. Applicants will be contacted by the week of January 8, 2024.
  • CalTrin “No Show” Policy. While CalTrin training is provided at no cost to learners, it requires significant financial and human resources to provide high-quality, small-group interactive training experiences. In addition, these trainings frequently have a waiting list. Applicants who are selected but dodo not attend and do not contact CalTrin in advance may not be selected for future application-based small group trainings.
  • By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.




Gwen is a seasoned global talent development professional with a passion for leader development, organizational effectiveness, training and facilitation, and change management. With more than 15 years of experience in Human Resources and Talent Development in the hospitality industry, Gwen has a strong track record of driving transformative organizational initiatives focused on employee engagement. 

Gwen’s company, Craft Leadership, is currently fully supporting CHIPSA/CPI Hospital with building their HR and Talent Development functions. Gwen holds various certifications: PROSCI Certified Change Practitioner, Certified Professional in Talent Development (CPTD), SLII Certified Trainer, and an ATD Coaching Certificate. She is the current President of the Association for Talent Development (ATD) San Diego Chapter and an active Mentor and Workshop Facilitator at Regional Entrepreneurship Center at San Diego Miramar College supporting entrepreneurs’ development.



Learning Facilitator, Nonprofit Solutions