Foundational Skills in
Making Conflict Work

Habilidades básicas para gestionar los conflictos

May 20, 2026
9:00 – 10:30 a.m. PT

 

Register

 

Este seminario virtual se presentará en inglés con
interpretación al español.

CEUs available! More information below.

In today’s world of work, three things are certain: there will be change; there will be stress; and these two factors will lead to conflict. Unattended conflict can have a disastrous effect on the well-being of teams and organizations. How do we bring our teams together in the face of shifting mandates, resource shortages, and other stressors?

Healthy conflict can be a source of growth, opportunity, and success. This training provides foundational skills in conflict resolution.

 

Participants will be able to:

  • Understand why conflict happens and recognize the dangers of unmanaged conflict
  • Identify common sources of conflict within teams

  • Learn strategies to effectively work with different conflict management styles

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En el mundo laboral actual hay tres cosas seguras: habrá cambios, habrá estrés, y estos dos factores darán lugar a conflictos. Un conflicto desatendido puede tener un efecto desastroso en el bienestar de los equipos y las organizaciones. ¿Cómo logramos que nuestro equipo se mantenga unido cuando las órdenes cambian, hay escasez de recursos y otros factores estresantes?

Un conflicto saludable puede ser una fuente de crecimiento, oportunidad y éxito. Esta capacitación brinda habilidades fundamentales para la resolución de conflictos.

 

Los participantes podrán:

  • Comprender por qué surgen los conflictos y reconocer los peligros de los conflictos no gestionados
  • Identificar las fuentes habituales de conflicto dentro de los equipos

  • Aprender estrategias para trabajar de manera eficaz, con diferentes estilos de gestión de conflictos

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Who Should Attend: All staff of family resource centers (FRCs), Child Abuse Prevention Councils (CAPCs), community-based organizations, and other child- and family-serving systems.

 

IMPORTANT TRAINING INFORMATION: 

  • This is a webinar-style training. This means that you will not be on camera and will not be able to see other learners. This training will not include breakout rooms. Opportunities to interact with the presenter(s) and other participants will be included.
  • This training will NOT be recorded.
  • California privacy laws mandate consent for recording conversations using AI applications. To ensure a respectful and secure learning environment for all participants, AI assistants are not allowed in CalTrin training. We value an accessible learning environment. If you require an accommodation to support your learning, please email us at least three business days before the training.
  • By registering for a CalTrin training, you consent to be added to the CalTrin mailing list

INFORMACIÓN IMPORTANTE SOBRE EL CURSO:

  • Este curso es de tipo seminario por internet. Esto significa que usted no estará en cámara y no podrá ver a otros alumnos. Este curso no incluirá salas de descanso. Se incluirán oportunidades para interactuar con el presentador o presentadores y con otros participantes.
  • Este curso NO se grabará.
  • Las leyes de privacidad de California exigen el consentimiento para grabar conversaciones utilizando aplicaciones de inteligencia artificial. Para garantizar un entorno de aprendizaje respetuoso y seguro para todos los participantes, no se permite ayuda de inteligencia artificial en los cursos de capacitación de CalTrin. Valoramos un entorno de aprendizaje accesible. Si necesita alguna adaptación para facilitar su aprendizaje, envíenos un correo electrónico, al menos tres días laborables antes del curso.
  • Al registrarse en un curso de capacitación de CalTrin, da su consentimiento para ser incluido en la lista de correo de CalTrin.

 

Pre-Work:

Please do the following before the webinar:

 

Continuing Education Credit Information:

This course meets the qualifications for 1.5 hours of continuing education credit for LMFTs, LCSWs, LPCCs, and/or LEPs as required by the California Board of Behavioral Sciences.

Chadwick Center For Children and Families, Rady Children’s Hospital-San Diego (Provider #75651) is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEPs. Chadwick Center For Children and Families, Rady Children’s Hospital-San Diego maintains responsibility for this program/course and its content.

 

More Information about CalTrin & Continuing Education Credit

 

 

 

MEET THE SPEAKER

John Borthwick is an ordained minister in The Presbyterian Church in Canada. He is an experienced teacher and facilitator, specializing in the areas of trauma, resilience, and compassion fatigue, as well as conflict mediation, coaching skills, and leadership development. He has worked with non-profit boards, universities, faith communities, and emergency and police services.

John has a BA in History from McMaster University and a Masters of Divinity from Knox College. John holds a Certificate in Conflict Management and Congregational Leadership from Conrad Grebel University College and has been trained in several other crisis and mental health certifications.

 

JOHN BORTHWICK, BA, M.DIV

Associate, TEND Academy