The Protective Factor Survey Series


Utilizing the Protective Factors Survey (PFS) with Families

April 6, 2023

10:00 A.M. – Noon PDT







  • If you did not have the opportunity to attend Program Evaluation: Is the Protective Factor Survey Right For Us on March 16, please watch the recording and review the training materials below.
  • Review the FRIENDS Protective Factors Survey web page
  • Need more information about the Protective Factors? Watch our training replay for Overview of the Protective Factors and review the training materials

Join this training to learn about the Protective Factors Survey (PFS) that programs use to collect data on families with whom they work. This training will cover how to use the surveys, timeframes and norming, and good survey administration practice.

Participants will:

  • Learn how to use the Protective Factors Surveys
  • Understand timeframes and norming
  • Learn practices for good survey administration

Who should attend:
Any staff administering the PFS with families; supervisors who oversee staff who administer the survey in the agency; staff responsible for running reports or analyzing the data; staff responsible for training and workforce development


  • This is an interactive training. Please be prepared to participate in activities such as group discussion, break out rooms, and/or demonstration. Your training experience will be best with the use of a web cam, audio, and a training environment conducive to active participation.
  • This training will be recorded. The recording will be available to registered learners within 2 days of the training.
  • By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.

Program Evaluation: Is the Protective Factors Survey Right for Us?

This webinar was presented on
March 16, 2023






Training Materials & Resources:

California is rolling out access to the Protective Factors Survey (PFS) database to support the critical work of collecting data to evaluate effectiveness of interventions/programs. Learn about the PFS and how this free tool can be used for program evaluation and monitoring in your agency and county. Hear more from Los Angeles County, where the DCFS and their providers have piloted wide use of the PFS and the PFS database and will share their experience rolling out and using the PFS. They will discuss who is using the PFS database, benefits, challenges, and how the County and providers are using the data collected. Follow-up workshops will provide specific training on how to administer the survey and use the PFS database.

Participants will:

  • Review how data can be used to evaluate the effectiveness of interventions and programs
  • Learn how the Protective Factor Survey can be used to support program evaluation, monitoring, and reporting for OCAP Annual Reports and Comprehensive Prevention Planning (CPP)
  • Learn about the California roll-out of the PFS database
  • Understand the options for collecting, analyzing, and using the Protective Factor Survey to improve child and family-serving programs, including the perspective of California’s first county to roll-out use of the PFS database

Who should attend:
Leaders of family- and child-serving organizations, as well as quality improvement and evaluation staff


  • This is a webinar-style training. This means that you will not be on camera and will not be able to see other learners. This training will not include breakout rooms. Opportunities to interact with the presenter(s) and other participants will be included
  • This training will be recorded. The recording will be available to registered learners within 2 days of the training.
  • By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.


Samantha Florey has over 20 years of experience in family support and program development. She has developed & delivered specialized training and provided technical assistance to family strengthening networks and organizations across the country. Prior to joining FRIENDS, Samantha was the Director of Training for the National Family Support Network. Other previous work includes 9 years as a Training Specialist working with the Strategies Program in California and several years as the Director of Education & Learning with the Executive Service Corps of Chicago. Samantha has a Bachelor’s degree in Sociology from the University of Wisconsin-Eau Claire and a Master’s Degree in Marriage and Family Therapy from the University of San Diego.


Samantha Florey, MA

Training & Technical Assistance Coordinator, FRIENDS

Cynthia Smith has over 12 years of experience working on issues related to children, youth, and families at the school, community, and state levels. Prior to joining FRIENDS, Cynthia held positions at the Indiana Department of Child Services including as the CBCAP lead. Cynthia has a Doctor of Philosophy in Experimental Psychology with a specialization in Developmental Psychology. She has extensive knowledge in local and statewide networking and program development and implementation. Cynthia has experience in working with local, state, and federal governments, university-level teaching, and outcome evaluation.


Cynthia Smith, PhD

Evaluation Specialist & Program Planning Coordinator, FRIENDS