Menu Close

Trauma-Informed Care 101: Understanding Your Role in Creating a Trauma-Informed Environment


This training was presented on
August 3, 2023



During this webinar, the presenter will provide an overview of trauma-informed care and how it has been applied across child- and family-service settings. The presentation will define trauma and trauma-informed care and discuss the specific steps to creating a trauma-informed approach, highlighting the role that the participants can specifically play in this transformation. These steps include creating a culture shift at the organizational level, creating a safe environment for staff and clients, addressing secondary traumatic stress at the individual and organizational level, and implementing specific tasks within your organizational scope. Participants will be encouraged to identify ways they can personally implement some of these practices in their role.


Learners will:

  • Define a trauma-informed approach
  • Describe the steps to creating a trauma-informed agency
  • Outline the core principles of trauma-informed care within an agency setting
  • Identify ways in which they can apply trauma-informed principles within their specific role


Who should attend: Staff of family resource centers, child abuse prevention councils, and other child- and family-serving organizations.



  • This is a webinar-style training. This means that you will not be on camera and will not be able to see other learners. This training will not include breakout rooms. Opportunities to interact with the presenter(s) and other participants will be included.
  • This training will be recorded. The recording will be available to registered learners within 2 days of the training.
  • By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.


Training certificates are only available following live trainings or completion of self-paced courses. A certificate will not be provided for review of these materials.



Lisa Conradi, Psy.D. is the Executive Director at the Chadwick Center for Children and Families at Rady Children’s Hospital – San Diego. In this role, she oversees all programming at the Chadwick Center, a children’s advocacy center which houses one of the largest trauma treatment centers in the nation. She has significant experience in the field of child trauma and in supporting service systems to become more trauma-informed. She has led implementation of trauma-focused evidence-based practices for children, adolescents, and their families and the development of resources designed to help systems become trauma-informed. She is a licensed clinical psychologist and is trained on evidence-based trauma-focused treatment practices, including Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) and Child-Parent Psychotherapy (CPP). Dr. Conradi received her undergraduate degree in Psychology from the University of California, Davis and her graduate degree in Clinical Psychology from the California School of Professional Psychology in San Diego, California. She is co-author of the recent book, Trauma-Informed Assessment with Children and Adolescents: Strategies to Support Clinicians.




Executive Director, Chadwick Center for Children & Families,
Rady Children’s Hospital – San Diego