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Trauma-Informed Leadership: The Balance of Compassion & Accountability


This training was presented on August 17, 2023




The concept of trauma-informed care has received extensive attention over the last 10 years. Trauma-informed practices have been designated across multiple types of service systems, including child welfare, mental health, juvenile justice, and substance abuse, among others. To date, the primary focus has been on supporting the organization and its employees to utilize a trauma-informed approach with the clientele served. However, considering recent national and global events, a broader trauma-informed leadership approach at an organizational level is warranted. This presentation is designed for leaders across services and systems who want to empower and engage the current workforce. Drawing from the literature on effective leadership, implementation science, and trauma-informed care principles, this presentation will provide concrete strategies for leaders to assist them in integrating trauma-informed principles into their practice. It will also provide strategies to effectively balance a compassionate leadership approach with holding themselves and others accountable to this work.


In this webinar, we will:

  • Articulate why a trauma-informed approach to leadership is important across organizations
  • Outline the principles of a trauma-informed leadership approach
  • Highlight the challenges and pitfalls that leaders will likely come across when they implement this approach
  • Provide concrete skills and strategies on effectively implementing a Trauma-Informed Leadership approach


Who should attend: Staff in leadership roles in family resource centers, child abuse prevention councils, and other child and family-serving organizations.



  • This is a webinar-style training. This means that you will not be on camera and will not be able to see other learners. This training will not include breakout rooms. Opportunities to interact with the presenter(s) and other participants will be included.
  • This training will be recorded. The recording will be available to registered learners within 2 days of the training.
  • By registering for a CalTrin training, you consent to be added to the CalTrin mailing list.



Training certificates are only available following live trainings or completion of self-paced courses. A certificate will not be provided for review of these materials.




Lisa Conradi, Psy.D. is the Executive Director at the Chadwick Center for Children and Families at Rady Children’s Hospital – San Diego. In this role, she oversees all programming at the Chadwick Center, a children’s advocacy center which houses one of the largest trauma treatment centers in the nation. She has significant experience in the field of child trauma and in supporting service systems to become more trauma-informed. She has led implementation of trauma-focused evidence-based practices for children, adolescents, and their families and the development of resources designed to help systems become trauma-informed. She is a licensed clinical psychologist and is trained on evidence-based trauma-focused treatment practices, including Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) and Child-Parent Psychotherapy (CPP). Dr. Conradi received her undergraduate degree in Psychology from the University of California, Davis and her graduate degree in Clinical Psychology from the California School of Professional Psychology in San Diego, California. She is co-author of the recent book, Trauma-Informed Assessment with Children and Adolescents: Strategies to Support Clinicians.




Executive Director, Chadwick Center for Children & Families,
Rady Children’s Hospital – San Diego